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About The Agency

The Agency is a full-service, luxury real estate brokerage and lifestyle company with more than 900 real estate professionals in offices throughout the U.S., Mexico, Canada, and the Caribbean. Tracy McLaughlin was made a Director for The Agency by founders Mauricio Umansky and Billy Rose in 2019. By adapting to the nature of today’s global consumer, The Agency has developed an innovative approach to the business of selling real estate. The Agency has a unique understanding of the high net worth consumer on a local, national and international level. And they offer something no other firm can - a vast global network, key market expertise, and unparalleled connectivity, with a great track record in sales to the entertainment industry.  Since their inception, The Agency has devised a new way of doing business that has resonated throughout the industry. To date, The Agency has closed more than $30 billion worth of real estate, and established long-standing relationships in the entertainment industry and with high-net-worth buyers in California and around the country.
The Agency has led the advancement of real estate technology devising and developing a fully integrated Client Relationship Management System - AgencyConnect. This custom-built system allows them to seamlessly communicate amongst each other and with their clients to anticipate market trends and opportunities. Together with their award winning website, which features an improved user experience, the largest database of property listings, and access to the industry’s most coveted off-market inventory, The Agency has placed their collective technology, power, and knowledge into the hands of their clients. Their focus on big data allows them to make informed decisions as to where to market and ultimately sell a client's home faster. The Agency’s relationship mapping software matches parties together using their existing network of contacts. It provides multiple paths of communication, with varying levels of connectivity that allow them to make the best first impression. It’s innovation inspired by human interaction.

Being a part of their boutique brokerage means benefiting from the strength of the whole. It means coming together with fellow real estate professionals who are constantly rethinking industry norms and pushing themselves further through technology, design and service. They share information, from off-market listings to pre-launch property details. The Agency’s proprietary technology helps foster collaboration, allowing their agents to instantly reach their entire network within moments. Behind each agent at The Agency is the expertise and knowledge of the entire team.


Founder’s Story

When Mauricio Umansky and Billy Rose founded The Agency in 2011, they set out to do things differently. They formed a new kind of brokerage: One that fostered a culture of collaboration in which all agents benefit from one another’s expertise, knowledge and sphere of influence to ensure their clients received better representation.

As The Agency grew, so did their aspirations for what a brokerage could become. They opened new offices, reached new markets, modernized their industry and established a global presence. They have accomplished what they set out to achieve without sacrificing the close-knit boutique feel that has defined them from the beginning. It’s “The Agency way”. Tracy is very proud to be leading their Marin County offices.